The eternal e-customer : how emotionally intelligent interfaces can create long-lasting customer relationships / Bryan P. BergeronThe eternal e-customer : how emotionally intelligent interfaces can create long-lasting customer relationships / Bryan P. BergeronBryanP Bergeron出版社McGraw-Hill発売日2001-01-01ISBN9780071364799読みたい読書中読んだ詳細はこちらからAmazonで見るシェアする
