The Nordstrom way : the inside story of America's # 1 customer service companyThe Nordstrom way : the inside story of America's # 1 customer service companyD.M.P. McCarthy, Robert Spector出版社Wiley発売日1995-01-01ISBN9780471584964読みたい読書中読んだ詳細はこちらからAmazonで見るシェアする
